Well, first let’s look at the most rudimentary business model of a school. ERP here could be used to collect, store, manage and interpret data simultaneously from many sources on a real-time basis, and help achieve operational efficiency. A typical day at school starts with the teachers signing themselves in on a software, and the students signing themselves into homeroom. This way, teachers know on a real-time basis how many students they can be expecting in their class, and may plan class activities accordingly. Similarly, in the absence of a particular teacher, students are also notified, and the school authorities will also allot substitutes on a real-time basis. This is actually pretty basic. ERP can be used to integrate classrooms to staff rooms, fee offices to the playground to the principal’s office- all working in tandem, tracking on a real-time basis, where customers (students), producers of the service (teachers) and constraints (budget, time etc.) move on a real-time basis, and thus strategize accordingly. What is more is that this can help other schools in the neighbor hood collaborate and work better, say syncing their modules, and/or examinations.

Take this on a huger scale, and we have a nationwide tracking of each and every school, synchronous movement of syllabus across geographies, and students’ assessment and feedback loops also being simultaneous.

Having said that, there is another industry producing education and allied services where ERP could do wonders, and that is the online education business model, where again tracking customers across nationalities, and bringing them upon a common platform, and teaching them in tandem provides a lot of scope for operational efficiency and reduces burden upon the suppliers of coming up with techniques to personalize education for cross-cultural pedagogy.

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