How CRM helps

Generally, CRM software is divided into three main modules: Marketing,Customer Service and Sales. While these three are the main modules, the CRM software is not restricted to them. Our  CRM modules is also incorporated with other modules in it which provide the management of an organization with insightful information by organizing data collected from the different levels of the business, these have been listed below.

Sales Pipeline

  • Lead 
  • Opportunity 
  • Customer
  • Contact

Reports

  • Lead Details
  • Sales Funnel
  • Prospects Engaged But Not Converted
  • Minutes to First Response for Opportunity
  • Inactive Customers
  • Campaign Efficiency
  • Lead Owner Efficiency

Communication

  • Communication 

Setup

  • Campaign
  • Customer Group
  • Territory
  • Sales Person
  • Lead Source

SMS

  • SMS Center
  • SMS Log
  • SMS Settings

Help

  • Lead to Quotation
  • Newsletters